IT services refer to the technical expertise who solve all the technical problems come in any of the corporate companies. IT services refers to the application of business and technical expertise to enable organizations in the creation, management and optimization of or access to information and business processes. IT services market can be segmented by the type of skills that are employed to deliver the service (design, build, run). An IT Service is based on the use of Information Technology and supports the customer’s business process. An IT Service is made up from a combination of people, processes and technology and should be defined in a service level agreement.